Seat reservations

Making seat reservations and points to remember.

Reserving a seat

Seats can be reserved on our webpage or at our counter in the departing airport on the day of your flight.
If you make a ticket reservation on our webpage, you'll be able to reserve a seat location at the same time.
However, if there are fewer than 3 days before departure, seat reservations can only be made after purchasing a ticket.^*

*Changes are accepted after purchase up to 1 hour before departure.

Customers using package tours or group tickets cannot reserve specific seats.

On the PC site

STEP 1

Select "Reserve Seat" from "Passengers with Reservations" on the top screen.
STEP 2

Enter either your reservation number or your reference number and confirm your reservation details.
STEP 3

Select "Reserve Seat" from the reservation details screen.
STEP 4

On the "Select Seat" screen, select the seat you want and press "Confirm Seat."

On the smartphone site

STEP 1

Select "Passengers with Reservations" on the top screen.
STEP 2

Enter the required information (departure date, flight name, reservation number, name of passenger) on the "Search Reservations" screen, then select "Search."
STEP 3

Choose "Select Seat on Flight ***" on the "Confirm Reservation" screen, then choose "Select Seat" on the next screen.
STEP 4

On the "Select Seat" screen, select the seat you want and press "Confirm Seat."

For passengers with physical disabilities

Passengers who need help boarding should use the link below to contact the Reservation Center to specify a seat before boarding.

Let us know your special needs

Notices

*Seat reservations may be changed without advance warning in unavoidable circumstances, including changes in aircraft type.
*Only certain seats on each aircraft can be reserved in advance, in order to ensure that the aircraft is properly balanced and passengers with special needs are guaranteed seating. If you can't reserve the seat you want in advance, please visit the Reservation Center or our airport counter on the day of departure.
*Seats on emergency-exit rows cannot be reserved in advance. Seats on these rows can be requested at the airport on the day of departure. Extra restrictions apply to seats on these rows. See "Emergency exit row seats".
*For safety reasons, passengers traveling with infants are not allowed to reserve emergency exit row seats. Passengers who use child seat cannot select the seats in the 14-17 rows.
In case of the infant who does not secure a seat, multiple passengers with infants are not allowed to sit in the same row due to the limited number of oxygen masks per row. If making a reservation for multiple passengers with infants, please select seats in different rows or with an aisle between them.