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  3. Making payments(Payment methods by credit cards)
Making payments(Payment methods by credit cards)

Making payments(Payment methods by credit cards)

If you book a ticket from website or Reservation Center, you can pay with credit card.

Accepted credit cards

VISA

VISA

Master

Master

JCB

JCB

American Express

American Express

Diners

Diners

  • *Credit cards are accepted only if cardholders present the credit cards at check-in.
  • *We also accept Prepaid cards and Debit cards.

For passengers wishing to pay by credit card

  • 1.About Authentication Service (3D Secure)
    To use a credit card, registration for the authentication service (3D Secure) is required. Unregistered cards cannot be used. For details on the registration process, please contact your credit card issuer.
  • 2.Timing of Payment
    When you click the "Purchase" button on the online reservation service, the charge (single payment) will be made to your credit card. Please note that only single payments are accepted.
  • 3.Cancellation and Refunds
    A prescribed fee will be charged for cancellations and refunds after purchase. Cancellations can be made online before the departure time. After cancellation, the amount after deducting the fee will be refunded to your credit card. Please note that the refund process may take some time. For cancellations after the departure time, please contact our Reservation Center or airport counter.
  • 4.Check-in Procedure
    If payment is made by credit card, you can use the ticketless service. For check-in, an authentication code (*1) and personal identification information (*2) are required.
    • (*1)"Flight number and reservation number" or "Reference number" to prove ownership of an electronic ticket.
    • (*2)Information such as the phone number used at the time of reservation.
  • 5.Issuance of Receipts
    Receipts can be requested at the airport counter or accessed via our website's "On-Screen E-Receipt Web Service".
  • 6.Issuance of Statements
    When using a credit card, we do not require your signature. Additionally, as the billing process is based on approval through our online system with the card company, we do not issue statements. Please check the "Usage Statement" sent by your card company for details of your transactions.