Thank you for your continued support and loyalty to Skymark Airlines.
Skymark Airlines would like to inform passengerstraveling during peak periods, such as year-end and New Year holidays, summer vacation, and long holidays.

Transports & Parkings

During the the Summer Holiday Season, the roads and parking lots around the airport are expected to be very crowded. Please consider public transportation as your first priority and arrive at the airport with plenty of time to spare.

Check-in Procedures

Due to the congestion at the airport, it may take longer than usual to complete check-in procedures. Please complete the check-in procedures well in advance and proceed to the boarding gate.

  • ●Air ticket exchange slips issued when making a reservation cannot be used for boarding.

Baggage (Free Baggage Allowance Up to 20kg in Total)

For carry-on baggage, personal items such as handbags, cameras, and umbrellas, along with one piece of baggage measuring within 55cm x 40cm x 25cm and a total of 115cm for all three dimensions, are permitted up to a combined weight of 10kg.
Even if your baggage does not exceed the limit, it may get checked in at the boarding gate or in the cabin as checked baggage.
We accept free baggage allowance up to a total of 20kg with no limitation on the number of baggages you check in (within 50cm x 60cm x 120cm *Note: Oversized items such as skis can be checked in up to a length of 280cm.).
In order to reduce cabin congestion, ensure on-time flight operations, and ensure smooth passage through the security checkpoints, we ask that you check in your baggage as much as possible.

About the Security Checkpoints

It may take longer than usual to arrive at the boarding gate due to congestion at security checkpoint. Please be sure to arrive at the airport well in advance to ensure that you do not miss your flight.
At the securitycheck point, please place metal objects, electronic devices, beverages, etc. in the tray in advance to ensure smooth processing through the security checkpoints. Jackets and ankle-hugging shoes are also subject to security inspection, so please place them in the tray at the security checkpoint.
We ask for your understanding and cooperation in following the instructions of security inspectors and related personnel to ensure a smooth security check.

  • ●A boarding pass is required to proceed through the security checkpoints.

Phone Support

Reservation Center：0570-039-283
Contact number when calling from IP-phone or overseas：050-3786-0283