Thank you for your continuing support and loyalty to Skymark Airlines.

Skymark Airlines was ranked No.1 in customer satisfaction in the “Domestic Long-Haul Transportation Sector” in the 2024 JCSI (Japanese Customer Satisfaction Index) survey conducted by the Public Interest Incorporated Foundation, Japan Productivity Center, SPRING: Service Productivity & Innovation for Growth.

This marks the third consecutive year that Skymark Airlines has been ranked No.1.

JCSI is one of the largest customer satisfaction surveys in Japan, covering approximately 400 companies and brands across about 30 industries. It aims to quantify and visualize six indicators centered on customer satisfaction for use as information contributing to the growth of companies and industries.

We remain committed to enhancing our services, striving to deliver dependable, high-quality air travel experiences to everyone at competitive prices.

Specific results of the Survey
(The Website is only in Japanese)Specific results of the Survey
(The Website is onlyl in Japanese)