Checked Baggage
Baggage restrictions and advice to follow.
- ≪Regarding checking of portable electronic devices containing lithium-ion batteries≫
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- Before checking your devices, make sure to turn off the main power switches. We cannot accept devices in sleep mode or on standby.
- Store devices in durable suitcases and protect devices with clothes, etc. to prevent the power from being turned on accidentally, and to protect the devices from scratches.
Checked Baggage
Please check in your baggage no later than 20 minutes prior to flight departure.
If you have any baggage to check in, please check them in at the counter and proceed through the security checkpoint no later than 15 minutes prior to your flight's scheduled departure time.
Since airports may be crowded with travelers during summer vacations and long holiday weekends (such as consecutive holidays and New Year holidays), we recommend that passengers check in baggage no later than 30 minutes prior to flight departure.
We allow passengers to check in bags up to 50 cm x 60 cm x 120 cm in size, with a maximum combined weight of 20 kg for all bags.
- Size restrictions
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- within 50cm×60cm×120cm *
- Number of pieces
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- No limitation
- Weight
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- Up to 20kg per passenger
- *We will accept skis and surfboards as checked baggage providing they do not exceed the maximum length of 280cm.
- Baggage over 20kg, not exceeding 100kg
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- Over 20kg, not exceeding 100kg
*Maximum weight per piece limited to 32kg - charge JPY1,000- per 10kg
- Over 20kg, not exceeding 100kg
- Baggage exceeding 100kg
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- Baggage exceeding 100kg or 280cm
- May not be checked in
- Baggage in excess of size restriction may not be accepted for loading if the cargo space of the aircraft is limited. Please be aware that you may arrange package delivery service by yourself if your baggage cannot be checked in.
- Wheelchairs for the passenger's own use (including electronic wheelchair), strollers, baby-carrying baskets and child safety seats are not included as checked baggage total weight and you can check them in free of charge.
- *We do not accept checked baggage with expensive or valuable items, fragile items such as glass or bottles, or items prone to leakage. Please carry these items with you onto the aircraft. Click here for information on other items.
- Size
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- Within height 80cm×width 100cm
- Weight
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- Up to 80kg
Regarding checked baggage, please check the condition of your baggage when you picked up it, and if there is any breakage or damage, please contact Skymark agent.
If you find a problem with your baggage after leaving the airport, please contact the Skymark Lost and Found Dial within 7 days after boarding.
- *You can check the Skymark Lost and Found Dial from the "Contact Us" section of the website (Please tap "Lost and Found").
- Disclaimer
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We take great care in handling baggage, but fragile items such as musical instruments, sporting goods, cameras, electronic devices such as computers, precision instruments, and glass products, Please note that we will not be held responsible for any damage caused by inherent defects or nature.
In addition, baggage damage due to excessive weight or capacity, damage due to defects specific to baggage such as aging, tire wear, Please note that we will not be held responsible for the loss or damage of specially mentioned accessories such as detachable characters, straps, hooks, name tags, and belts.